MAINTENANCE REQUEST

Select Location and Urgency

Emergency Contacts

The following are examples of emergencies where the maintenance on-call staff should be contacted:

  • No Heat
  • Loss of Electricity (please call the appropriate Electrical provider first)
  • Refrigerator not working
  • Water leaks
  • Smell of natural gas
  • Any slips, falls or other injuries
  • Broken, shattered or cracked glass
  • Unsecured apartment, storage unit or garage

Please use your best judgment, if your request is an emergency then please use the information below.

Ames Maintenance Emergency Contacts

Emergency Maintenance Number - 515-291-5718
Disturbance on Call Number - 515-291-5718
Maintenance eMail Address - maintenance@ppm-inc.com

Altoona Maintenance Emergency Contacts

Emergency Maintenance Number - 515-979-9615
Disturbance on Call Number -515-979-9614
Maintenance eMail Address - opmaintenance@ppm-inc.com

Grimes Maintenance Emergency Contacts

Emergency Maintenance Number - 515-979-1498
Disturbance on Call Number - 515-979-0193
Maintenance eMail Address - ocmaintenance@ppm-inc.com

Urbandale Maintenance Emergency Contacts

Emergency Maintenance Number - 515-979-1498
Disturbance on Call Number - 515-979-0193
Maintenance eMail Address - ccmaintenance@ppm-inc.com

West Des Moines Maintenance Emergency Contacts

Emergency Maintenance Number - 515-226-0000, ext. 114 (out of hours call 515-577-7863)
Disturbance on Call Number - 515-577-7862
Maintenance eMail Address - spmaintenance@ppm-inc.com

Non Emergency Request

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